Frequently Asked Car Towing Questions
Being stranded after an accident, vehicle breakdown, or flat tire is stressful. It’s especially scary when you’re in an emergency after hours and don’t have quick access to friends or family. To help in such situations, CarTek Collision is proud to offer contact with 24-hour emergency towing services to drivers in the communities of Eagle Rock, Los Angeles, Pasadena and Glendale.
If you’re in a tough situation such as an accident, running out of gas, battery failure, or even if you’ve locked yourself out of your car, CarTek Collision has professional drivers ready to assess your needs and help you to get back on the road as soon as possible.
People are often unsure of what happens before and after contacting a towing service. Your situation is stressful enough without the unnecessary confusion of what happens when your car is towed. Here are the answers to some frequently asked car towing questions.
1. What Info Do I Need?
When calling for a towing service, it’s important that you can provide your location. You may need to ask a nearby business for an address or search for street names. You’ll need to give the make, model, and year of your vehicle to the towing service center to ensure that they have the right type of truck available. Also, provide a brief description of your emergency.
2. Will My Insurance Cover Towing?
Most major insurance policies include towing services. It’s important to check with your provider and get clear information on exactly what’s covered in the event that you need to have your vehicle towed. CarTek Collision works with most major insurance companies.
3. Will Towing Damage My Vehicle More?
Most vehicles can be towed safely without further damage after an accident. The collision service center is dedicated to providing drivers with top-quality repair services so that they may get back on the road quickly.
4. How Can the Driver Assist Me?
Professional towing drivers have the knowledge to assist with many needs. If you’ve run out of gas, locked your keys in your car, experienced a vehicle malfunction, have a flat tire, or have been involved in an accident, the driver will be able to assess your situation and provide you with necessary help.
5. How Fast Will You Get Here?
CarTek Collision is dedicated to responding to calls quickly. It’s important that you have a great experience. Customer satisfaction is always a top priority.
6. Where Will My Vehicle Be Kept?
After your vehicle has been collected, it will be towed to a secure storage facility. The damage to your car can easily be assessed by professionals and insurance personnel from storage and all necessary repairs can be made by mechanics.
Does a Towed Car need to be Insured?
How Much Does It Cost to Tow My Car?
Any time, day or night, rain or shine, you have help available to tow your vehicle and get you back on the road quickly. For more information on towing services provided by CarTek Collision in Eagle Rock, Los Angeles, Pasadena and Glendale, call us anytime.